Word-for-Word, Real Life Testimony about our Online Booking Service
Below are real-life, word-for-word testimonials from enthusiastic do-it-yourself vacation
rental owners and professional management companies.
Managing our own vacation rental is so easy now!
We no longer rely on a paper checklist or our memories (we aren't getting any younger)
for things we need to mail or fax our guests.
Nor do we have to wait to receive payments and signed contracts.
Comments and notes about returning guests are easy to review and
the reports are helpful for our end of year accounting.
Previously we were only able to receive payment by checks or money orders.
Now we are able to take credit card payments, which is really helpful with last minute check-ins.
-John & Maureen Rood
Mission Viejo, CA
VacationRentalDesk.com has been a life-saver for our business!
We used to keep reservations in a spread sheet--it would take an hour every Saturday to
reconcile all 7 property calendars with our cleaner and gardener.
Now I have a week's worth of time saved, perfect for my own vacation,
thanks to VRD.
Running a vacation rental agency involves being organized--and there is no
easier way than using VacationRentalDesk.com.
Because we have 7 Cottages our favorite feature is the Universal Rental Calendar
that gives our guests an overview of all the calendar events and
rental arrangements--it makes it easy for them and easy for us.
We have been using VacationRentalDesk.com since 2008 and highly recommend it!
VRD is hands-down the best, most user-friendly booking software for our guests--and,
at the end of the day, it's great for us, too. It's impossible to double-book,
allows us the ease of creating special rate windows, as well as the ability to
send Welcome and Thank You emails. What a timesaver. Two Thumbs Up!
Here at Kona Beach Bungalows we've been with Vacation Rental Desk since 2008.
They have provided our family excellent service for the Kona Beach Estate and
we're very happy with the level of service they have provided us with.
-Mario & Darci, Kona Beach Bungalows
Our condo in Kauai has been handled with a rental company for ten years, but with the down-turn in the economy a few years ago,
our reservations have really dropped off.
For over a year, we wanted to go independent, but we were over-whelmed with the prospect of staying on-top of bookings, contracts,
emails, and payments.
We're so pleased with the organization VacationRentalDesk.com provides with automatic emails, the tracking system,
and the credit card process.
I love the unlimited pictures we can post, but more importantly,
I am amazed how we can enter information once and the emails automatically go to the guest, to me,
and to our house cleaning business.
If we had known about VacationRentalDesk.com last year, we would have switched then and would now be benefiting
from a more fully booked calendar.
-Francis and Mary Ann
My experience with Vacation Rental Desk has been phenomenal.
They are incredibly helpful, responsive and are ever improving the (already wonderful) products they offer.
Guests love my website, which was created with the help of one of Vacation Rental Desk's templates,
and I've seen a big increase in web visibility and bookings.
Backend management is very easy to navigate, and they provide ample tools for improving efficiency
and advertising online. I really couldn't be happier!
-Brooke Andrus, Owner of Emerson Guest Properties
Texas & New York
I love having access to VacationRentalDesk.com on any computer and also on my smartphone.
My vacation rental tends to rent in spurts so having to keep up with multiple reservations
all at once can be daunting. VacationRentalDesk.com keeps all of my reservations organized
and allows me to note details about the guest so I can then personalize their stay.
I also love that all of the accounting is taken care of as well.
Having all of my email templates stored in the program makes communicating with my guests a breeze!
I really like this program and have recommended it to other people as well!
The one feature that I LOVE is being able to enter an order,
process it and have all the fees and rates computed right before me.
Talk about a life saver when I am on the phone with the guest!
I don't have to manually write everything down, compute it
(hoping there are no errors) and then rewrite it all when they book.
Little Red Door Cottage
Santa Barbara, CA
It is so quick to confirm a reservation, many times I've been somewhere,
like an airport, received an email on my iphone saying I have a new reservation,
logged in on Iphone, and in less than a minute, have confirmed, charged,
and notified housekeeping, and owner of the reservation.
"Can you believe I just completely took care of a reservation, while
sitting here, waiting for a plane," I'll ask my husband.
Vacation Rental Desk has made a world of difference to my business!
The team is easy to work with and if/when issues arrive they get on
the problem right away. They are open to ideas and suggestions for
solutions to issues that make running a vacation rental challenging.
I love the fact that they have a real understanding of the challenges
of running a vacation rental and how often reservations have to be changed,
altered, to meet the needs of the market or individual customer, giving me
ways to make these changes. I have tried many other reservation systems,
but have yet to find one that meets my needs with a reasonable cost, besides
Vacation Rental Desk. Good job, VRD Team!
I have used other online booking systems including Globeres and Live Rez, but
Globe Rez was too limiting, with almost everything having to be done by hand.
Live Rez did not have things in place for electronic signature unless they booked online,
which meant I had to have them fax it or me send an email with the agreement and them reply,
and they automatically sent the access info on booking. Did not have a back end setup to
where you could send it on final payment.
VacationRentalDesk.com has been a fantastic asset to our business!
Before using VRD we spent countless hours typing emails and tracking payments.
Now that we can get all this done through VRD in just a couple of clicks we have
much more time to book rentals and service guest needs.
And being able to have real-time availability calendars that allows renters to
book and pay online intergraded into our website has increased our business tremendously.
I can't ever imagine trying to manage vacation rentals without VRD!
The following testimonials are just a few of the real-life feedback responses we have received
from our client's guests:
"We have rented cabins and houses all over the country and this rental process was by far the easiest and most efficient. Thank you!"
"This online booking service was fast and easy."
"This is our second time using this electronic reservation system, and I love it. No hassles and easy to use."
"What a great website. Very easy and user friendly. I am a Contract Administrator for a living and the was very impressed with the online contract used. Thank you!!"
"Hi! This was probably the easiest and most straight forward process I have encountered and I have used vacation rental properties for many years but this is a first with your group. Thanks!"
"Very easy to do. Would definitely recommend someone to use your system."
"The online booking was very easy and fast. Thanks!"
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